Support Engineer

Atlaslive is a dynamic iGaming platform that provides the best quality software solutions for iGaming business. We create a live connection between business ambitions and opportunities. Atlaslive is recognized worldwide as one of the leading Sportsbook Platforms, as well as the Best Sports Betting Provider and a Rising Star in Sports Betting Technology within the CEE, Baltic and Nordic markets. Atlaslive, the tech behind the game.

Key Responsibilities:

• Monitoring customer activity and processing partner requests
• Monitoring platform performance
• Configuring the platform
• Interacting with other departments on identified risk cases

Requirements:

• Analytical mindset, love of solving problems
• Attention to detail, responsibility, result orientation and ability to work in a team
• Knowledge of Excel at the level of simple formulas and pivot tables

Nice to have:

• Experience of working as a support engineer
• English: A2+

Important to Know:

• Working schedule: Shifts based (12-hour shift, from 8:00 to 20:00 and from 20:00 to 8:00). 2 working days + 2 days off.

The Interview Process:

• 30 minute Recruiter call.
• 45 minute final conversation with Team Lead.

Career Growth & Opportunities:

• Become part of a global leader in iGaming innovation.
• Access to professional development programs and industry events.
• Opportunity to work with top-tier experts in cutting-edge technology.
• Drive real impact in a fast-growing international market.
• Flexible career progression within a scalable and adaptable platform.

Working Conditions:

• Vacation: 22 working days per year, plus official public holidays.
• Sick Leave:

*5 paid sick days annually (no certificate required).

*Up to 10 additional days covered at 100% with a valid medical certificate.

• Equipment: Personal budget for necessary hardware and tools.
• Education: Annual learning & development budget to support your professional growth.
• Health & Wellness: Access to a personal limit within our benefit cafeteria system for health-related expenses.

Join our passionate and talented team and be at the forefront of transforming the iGaming industry with groundbreaking live tech solutions. If you’re a visionary professional eager to shape the future of iGaming, Atlaslive invites you to apply and drive our continued success in this dynamic market.

Atlaslive — The Tech Behind the Game.

*All submitted resumes undergo a thorough review. If we do not contact you within 5 business days after your application, it means that we are unable to proceed with your candidacy at this time. However, we appreciate your interest in our company and will keep your contact details on file for future opportunities.

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